Top 3 Verification Myths
Updated: May 15, 2018
The verifications process, usually performed as part of a background screening, is surrounded by myths and common misconceptions. These myths usually manifest themselves from a collective misinformation that some companies might not properly address, which allows this information to continue to spread without being corrected.
Our verifications team receives more than a few questions daily that range from general misunderstanding to more specific miscommunications. Addressing these myths and understanding the truth behind them is key to improving your understanding of background screening, and your companies processes at the same time.
To help you out, our team has compiled our “Top 3 Verification Myths” to help you get started.
1. I was able to get through to the verification contact the first time I tried. Why did it take so long to complete?
This is a very common myth that our team is questioned about regularly. The reason the process can take awhile is because we are required (as a background screening company) to use the most accurate sources of information. So, if a former supervisor is provided who does not have access to HR records then we must track down the individuals who do have access. This is how we ensure that we are receiving the most accurate information possible, and that we are maintaining compliance with our regulating agency (FCRA).
2. If my candidate gives me a copy of their degree, you can close their verification as “verified,” right?
No, unfortunately a candidate could be knowingly or un-knowingly providing a false degree. This happens more than you might think, and unless the school can authenticate the diploma the search will need to be closed as unverified. We are always required to verify information with the most accurate source, whether it’s a background screen or a verification.
3. Could you stay on the line, and I can conference in the contact that needs to complete the verification?
No, to ensure that we are speaking with the best possible source of information we must always contact them directly, or they must be responding directly to an outreach from our company. Since we cannot verify the origin of a transfer or conferenced call we cannot accept this as verification.
How this helps you.
These verification steps play a necessary role in protecting your company, and your employees. By collecting the most accurate information from the best possible sources you can feel confident in your verifications. If you’d like to know more about our research and verifications teams view our recent “Ask A Researcher” webinar.
For more information, or if you have any “myths” or questions of your own please let us know at firstname.lastname@example.org